Returns & Exchanges
We want you to love your Kipling bag, but if you're not completely satisfied, you can return your unused items within 30 days of purchase for a full refund. Please ensure all original tags are attached and the product is in its original condition.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Bag
Place your unused items in the original shipping box or a similar secure package, ensuring the original tags are still attached.
Attach Shipping Label
Print the prepaid return shipping label provided by our portal and securely tape it to the outside of your package.
Drop Off and Track
Drop your package at any authorized carrier location and keep your receipt to track the status of your refund.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing